Jane Lattes Jane Lattes's career in volunteer management began in the late 1980s, when she started a docent program at the New-York Historical Society. In addition to her work at the N-YHS she has been involved in museum education and the development of museumwide volunteer programs at the Museum of the City Of New York, the Guggenheim, the American Museum of Natural History, and the American Folk Art Museum. She is now Director of Volunteer Services at the Morgan Library and Museum, where she started a program that currently uses 80 volunteers in 18 departments.